Rockstar Support

Update on GTA Online Cheaters and Modded RP

Question: I heard that Rockstar Games is taking action against players who cheated to gain illegitimate RP. Is this true?
Answer: In order to keep Grand Theft Auto Online fair for everyone, we are removing illegitimate RP from the accounts of players who hacked or modded to get ahead.

Question: Is this a one-time RP correction or an ongoing process to identify cheaters who cheat to gain levels?
Answer: Both. The first round of RP correction will occur on 5/20/14 to remove illegitimate RP all the way back to GTA Online’s launch in October 2013. After that, we will be running continual, automated sweeps to identify and correct RP violations.

Question: How much RP will be removed from affected accounts?
Answer: We currently plan to revert the Ranks of affected accounts back to the approximate level they were before the violations occurred.

Question: My little brother’s cousin’s best friend was visiting my house in December 2013 and somehow did something that increased my Rank to 1000. I had nothing to do with it. So I don’t mind the Rank correction, but will my account face any other action?
Answer: We don’t plan on taking further action beyond RP reduction when the first round of correction hits on 5/20/14 for players whose accounts show limited modification. But please be warned: accounts found to be hacking or modding to generate illegitimate amounts of RP after 5/20/14 will be subject to further action at our discretion, such as time in the Cheater Pool or Bad Sport Pool. Repeat offenders may also have their accounts reset, experience bans, or have all their GTA$ removed (other than unspent Shark Card funds).

Question: Will corrected accounts still get to keep money and other items gained since the violations?
Answer: Yes. In the first wave of corrections, only RP will be affected. GTA$ and other items will not be affected. However, accounts that incur RP violations after 5/20/14 may face further action.

Question: I gained a ton of RP in 2013 without hacking or modding, by taking advantage of certain mission bugs and exploits before they were fixed. Will my RP be adjusted?
Answer: Your RP should only be adjusted if you participated in mods, hacks, DNS redirects, manipulation of cloud files, or other similarly nefarious behavior. If you grinded short legitimate missions or otherwise gained a small amount of RP without modding, your RP should not be affected by this correction.

Question: I know of a new exploit players are using to gain an unfair advantage in GTA Online. How can I report the method as well as the players using it?
Answer: Please submit all the details to GTAOnlineBanhammer@rockstargames.com. Be sure to include the Platform, Gamertag or PSN ID of reported players, description of the violation along with steps, time/date of the violation, and any concrete evidence you have such as online video or forum links.

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