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Rockstar Support

"Online Service is Disabled" error when uploading Snapmatic Photos in GTAV

Question: Whenever I try to upload a Snapmatic photo in Grand Theft Auto V, an error appears saying "Online service is disabled on your account" or "Snapmatic features are currently disabled on this account due to eligibility restrictions." What does this mean?

Answer: We have received some reports about this error message and are looking into it now.  If you are interested in receiving an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page.

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