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Rockstar Support

.NET, C++, DirectX: Nothing happening after pressing Launch in L.A. Noire

The most common cause of crashing without any error message, and without any error log in the Windows Event Viewer, is the incorrect installation or corruption of required third-party software.  These are included on the L.A. Noire disc, but in some rare cases may fail to install properly.

Please follow all of the steps on this page to resolve issues related to crashing back to the desktop without any error message or Windows event log.

Software Required to Run L.A. Noire

Instructions on how to manually install LA Noire prerequisites from the disk (Note: For downloadable versions of the game, these files are found in the downloaded LA Noire folder, not on a disc:

  1. Insert LA Noire DVD 1 in to PC Disc drive.
  2. In ‘My computer’ right click on the Disc drive and select ‘Explore’ (Win XP) or ‘Open’ (Win7).
  3. Navigate to the folder ‘ISSetupPrerequisites\{0BE9572E-8558-404f-B0A5-8C347D145655}’ and launch ‘vcredist_x86.exe’ (follow onscreen instructions).
  4. Navigate to the folder ‘ISSetupPrerequisites\{074EE22F-2485-4FED-83D1-AAC36C3D9ED0}’ and launch ‘dotnetfx35.exe’ (follow onscreen instructions).
  5. Navigate to the folder ‘ISSetupPrerequisites\{46066852-8450-4988-9E2F-47C7A8A84C7E}’ and launch ‘Social Club Setup.exe’ (follow onscreen instructions).
  6. Finally, navigate to the folder ‘ISSetupPrerequisites\ Microsoft DirectX Redist (June 2010)’ and launch ‘DXSETUP.exe’ (follow onscreen instructions).

IMPORTANT: After installing the .NET Framework 3.5 SP1 package (either the bootstrapper or the full package) you should immediately install the update KB959209 to address a set of known application compatibility issues.  In addition, on Windows Vista x64 and Windows Server 2008 x64, install the update KB967190 to address a file association issue for XPS documents.

Microsoft .NET Framework 3.5 (Note: 4.0 is not supported)

Microsoft Visual C++ 2008 SP1

DirectX 9

 Troubleshooting crashes where there is no error message and where there is no corresponding Windows Event Log.

How to ensure that .NET Components are enabled as Windows features

How to ensure that .NET 4.0 is disabled using Administrative Tools

  • Go to control panel -> Administrative tools -> Services
  • Locate Microsoft .NET Framework NGEN v4
  • Right click and select properties and set start-up type to Disabled (Or Set start-up type to Manual and then select stop).

Link to .NET Framework 3.5 SP1 Update

Tool to verify that .NET components are installed properly

If you see an error message that looks like: [11/15/11,19:48:29] WapUI: [2] DepCheck indicates Microsoft .NET Framework <X>is not installed. [11/15/11,20:27:01] Microsoft .NET Framework <X>: [2] Error: Installation failed for component Microsoft .NET Framework <X>. MSI returned error code 1603:

How to repair .NET installations if they fail repeatedly

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

            http://support.microsoft.com/kb/929833

  • Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  • If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  • Type the following command, and then press ENTER: sfc /scannow
  • The sfc /scannow command exactly as shown scans all protected system files and replaces incorrect versions with correct Microsoft versions. 

If you are experiencing any further issues installing or using .NET components or you are still crashing back to the desktop instantly every time you play even though all of your hardware and software is up-to-date and compatible, please contact Microsoft Support for further assistance and troubleshooting related to the Windows Operating System:

      Microsoft Windows Technical Support

Note for ZoneAlarm users: We recommend disabling ZoneAlarm and re-installing L.A. Noire if you continue to crash at boot with no error message after following all of the above steps.

Note: We have received some reports that L.A. Noire may not launch on certain computers when there are spaces in the installation path in between the words.  If you have tried all of the troubleshooting and still nothing happens when you try to launch the game, try reinstalling the game to a file path without spaces anywhere. 

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