Question: When I try to play Red Dead Redemption online, an error message says "Your gamer profile is banned from Red Dead Redemption multiplayer." Why was I banned? What can I do? How long does the ban last?
Answer: On August 24, 2010, we started banning accounts from Multiplayer Red Dead Redemption whose save files had been modded/hacked. Cheaters were warned on Newswire and through Press Releases during the weeks preceeding the ban to delete all hacked/modded save files by the August 24th deadline.
We are not banning players who have boosted gold guns through legitimate gameplay or who took advantage of temporary in-game exploits to gain XP quickly.