Question

11 Followers
3
B627964c770af8e101b770abcae21af7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Failed to sync files.

Hi there!

A new error has occurred. The Rockstar game services had failed to sync files to play GTA Online. Few details:

  • No error before latest patch
  • Account stats are still there when I check Social Club
  • Restarting modem does not work
  • Reinstalling patch does not work
  • Reinstalling the entire game does not work

I doubt this has anything to do with my connection. All ports are open, NAT type is open, haven't had any problems the last few weeks. I guess I'm not the only one..

ExoticIsle

Please sign in to add your answer.

16 answers

0
3b5243a7fcc7e3251a977fb915212837?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

if it's failing to sync the data to your system to play online. Your character could be corrupted.

AlexSniperBullet
0
B627964c770af8e101b770abcae21af7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

After some checks I discovered that my Xbox locale settings weren't correct. Fixed that and GTA's working again!

ExoticIsle
0
C8d6a8aca392b2ea01ed8dfdaf588180?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

@ExoticIsle After some checks I discovered that my Xbox locale settings weren't correct. Fixed that and GTA's working again!

What do u mean by local settings?

1way2fally
0
C8d6a8aca392b2ea01ed8dfdaf588180?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

@1way2fally What do u mean by local settings?

Checked my local settings, they were fine, still doesnt work

1way2fally
0
B627964c770af8e101b770abcae21af7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

@1way2fally What do u mean by local settings?

System Settings -> Language and Locale

These settings were off. Locale was set to the UK, but I live in the Netherlands.

ExoticIsle
0
238ecde863229630e6e4baa276c7ddb4?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Exactly same problem here I done the same steps as you did no results he keeps saying the rockstar game services have failed to sync files to play GTA online I've been playing fine for the past month and all of a sudden a day before the new update everything has failed to launch

mikeyangelo5151
0
415cb974ba16488dc5dff6dce5c78310?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

i want my money back everytime is an problem with this f****king game i hope they fix this ferry soon

kurdowns
0
4d5d083439b1135a5434843dda334af8?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

my character got deleted but it says the same level that I had before but the stats are low again and if I click on my character it takes me to character create what do I do?

Raysky101
0
B627964c770af8e101b770abcae21af7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

@Raysky101 my character got deleted but it says the same level that I had before but the stats are low again and if I click on my character it takes me to character create what do I do?

Are your stats still visible on Social Club? If not, your character was deleted. If you can still see the correct stats on Social Club, I'd advice to delete the latest patch and the Beach Bum patch, clean your Cache and reinstall.

ExoticIsle
0
42c15150764ddbcc59c2bc7e3b92b36d?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

i have been having the problem as well. Everytime since the patch 1.0.6 i get the error for sync files failed. it has been over 3 weeks and my friend has been having the same problem. Rockstar, please fix it i want to play GTAO with my friends and you should let me do that. i payed 60 euro for this game and im not only playing for the story.

kristanwhynot
0
F68622ee5a48ef1c316dc22e6035f4c9?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I have the same problem On my ps3. I dont know how I can fix it. It Said something about cync files... Please help me

Nice-Job-26
0
A68c7a4d6a4476dcd56a9697ea5ef217?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Every time i sign out of Xbox (not turning off my Xbox) it loads the prologue and then i load my game, after i load my game and i try to go online and it says "Rockstar Game Services are unable to sync your files please try again later". I've tried all the methods on youtube and nothing seems to help........deleting the title update.......nope.......please help me because i want to play online with my friends.

fruitypebbledrug