Account Creation Failed Error on mobile Rockstar Games titles

Last Updated: July 1, 2026

Question: What can I do about the following error when trying to create a Rockstar Games account on a mobile Rockstar Games title?

• FAILED TO CREATE ACCOUNT. An error has occurred. Please try again later.

Answer: You can resolve this error by creating a Rockstar Games account on the Rockstar Games site. You can then sign in to the created account on your selected Rockstar Games mobile title.

To create a Rockstar Games account, follow the steps below:

1. Visit https://rockstargames.com/

2. Select Sign Up

3. Enter your birthday

4. Agree to the Rockstar Games Policies and Terms

5. Enter your preferred email address, password, and nickname

6. Verify the email address you entered

7. Select Continue

Important: Because access to your work or school email address can be lost without the ability to recover, we recommend not using a work or school email address for your Rockstar Games account. Email addresses ending in .edu can no longer be used when creating Rockstar Games accounts.