How do I restore a mobile purchase for a Rockstar Games title?

Last Updated: May 6, 2024

Question: How do I restore a Rockstar Games title that I already purchased on mobile? 

Answer: If you cannot restore a previously purchased mobile title on your device, you will need to create a support ticket and provide proof of purchase through a receipt.

You can do this by following the steps below:

1. Take a screenshot of your Apple App Store or Google Play Store receipt

2. Enter the email you used to purchase the game

3. Attach the screenshot of your receipt

4. Select Send

You can find your receipt in the Apple App Store or Google Play Store by following the instructions in the articles linked below. 

Apple App Store Receipt: 

• https://support.apple.com/en-us/HT204088 

Google Play Store Receipt: 

• https://support.google.com/store/answer/6160235?hl=EN 

If you need help taking a screenshot of your receipt after finding it, you can follow the instructions in the article linked under your relevant platform below. 

Apple iPhone Screenshot tutorial: 

• https://support.apple.com/en-us/HT200289 

Android phone Screenshot tutorial: 

• https://support.google.com/android/answer/9075928