Clearing the cache on Xbox Series X|S consoles

Last Updated: July 29, 2025

Question: How do I clear the system cache on my Xbox Series X|S? 

Answer: Temporary files and data are often stored on the console to help its overall performance. These cached files can get corrupted over time, leading to things like game freezes, loading errors, or connectivity issues. Clearing the cache of the console can prevent these problems or help troubleshoot related errors. Note: Performing these troubleshooting steps will not affect your save data. However, it will reset your brightness and choice of language settings.

To clear your system cache on Xbox Series X|S, follow these steps: 

  1. Press the power button to shut down the Xbox Series X|S 

  2. Unplug the power cord from the console 

    • Leave the console unplugged for two minutes 

  3. Plug the console back in and power it on

Clearing your system’s persistent storage may also resolve cache issues. To clear your persistent storage on Xbox Series X|S, follow these steps: 

  1. Press the Xbox button on the controller 

  2. Go to your profile icon and select Settings 

  3. Select Blu-ray under Devices and connections 

  4. Select Persistent Storage 

  5. Select Clear persistent storage 

You may also visit Microsoft’s Xbox support site here: 

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