Clearing the cache on Xbox Series X|S consoles

Last Updated: March 7, 2024

Question: How do I clear the system cache on my Xbox Series X|S? 

Answer: Temporary files and data are often stored on the console to help its overall performance. These cached files can get corrupted over time, which can lead to things like freezes, game-loading errors, or connectivity issues. Clearing the cache of the console can prevent these problems or help troubleshoot related errors. 

Note: Performing these troubleshooting steps will not hinder your ability to play or delete any save data or progress you have currently made. However, it will reset your brightness setting and choice of language. 

To clear your system cache on Xbox Series X|S, follow these steps: 

  1. Press the power button to shut down the Xbox Series X|S

  2. Unplug the power cord from the console

    • Leave the console unplugged for two minutes

  3. Plug the console back in and power it on

You may also visit Microsoft’s Xbox support site here: https://support.xbox.com/en-US/

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