RDR2 on PC General Troubleshooting

Last Updated: April 30, 2024

Question: How can I troubleshoot issues with launching or crashing of Red Dead Redemption 2 on PC?

Answer: The following steps resolve many common launching or crashing issues with Red Dead Redemption on PC.

Remove legacy AMD graphics card details

• Systems with current (or previously installed) AMD graphic cards should download and run the AMD Cleanup Utility from the AMD website: https://www.amd.com/en/support/kb/faq/gpu-601

• Update to the latest graphics drivers (below)

Update your video card drivers

• NVIDIA: http://www.nvidia.com/Download/index.aspx

• AMD: http://support.amd.com/en-us/download

• INTEL: https://downloadcenter.intel.com/product/80939/

Temporarily disable your Antivirus software

• Windows 10 Users can disable the Antivirus portion of Windows Security using the steps outlined in the following article:  https://support.microsoft.com/help/4027187/

• Steps may vary for other antivirus software. Please refer to your software provider's documentation for details on how to temporarily disable antivirus protections.

Update the Rockstar Games Launcher

1. Close any open Rockstar Games Titles

2. Close the Rockstar Games Launcher

3. If the Rockstar Games Launcher icon is in the Windows Taskbar, right-click and select Exit

4. Restart the Rockstar Games Launcher and allow any updates to apply

Install the latest (May 2019) Windows Update

1. Select Start > Settings > Update & Security > Windows Update

2. Select Check for Updates

3. For more details see the following article: https://support.microsoft.com/help/4028685/

Clear your local Rockstar Games Launcher profile details

1. Start the Rockstar Games Launcher

2. Select Settings

3. Select Account Information

4. Select Delete Local Profile

   Note: This will remove all profile details from your local machine and require you to sign in to the Rockstar Games Launcher again. It will not delete your Rockstar Games account or any saved games. Signing in to Rockstar Games will recreate your local profile. 

5. Select Confirm

6. Sign in to the Rockstar Games Launcher again

7. Launch Red Dead Redemption 2