Best Practices For Protecting Your Rockstar Games Account
Last Updated: January 10, 2025
Question: Are there any general rules I should follow to keep others from accessing my Rockstar Games account?
Answer: There are many ways to safeguard your log-in information. Players should be aware that hackers use many different means to obtain account information, including:
Social engineering, by calling support and impersonating you (which is why we often ask you to verify your identity by emailing us from the registered account)
Phishing, by emailing you a bad link or asking for credentials (which is why you should always type in our URL if you get an unexpected email request)
Scam third party “services,” by offering a “service” and asking for your account information these third parties can take over your accounts (and they don’t actually work!) and malware, by using malicious browser plugins to steal credentials or embedding in malware in unverified software downloads (e.g. modding tools, cracked games, unlicensed software copies).
One common cause of an account being compromised is the re-use of passwords on multiple websites and web services. If you re-use passwords and one of your accounts is breached, your email & password pair is often entered into hundreds of other sites until an account that reuses the combination is found. Although they do not include all compromised email and password combinations, there are certain reputable sites that allow you to check if your email is part of a known data breach.
In addition here is a list of some steps you can take to help safeguard your log-in information:
DO
Do enable 2-Step Verification on your Rockstar Games account
Do use unique passwords for every website including Rockstar Games
Do update your Rockstar Games password regularly
Do create complex passwords using random combinations and at least one capital letter and number
Do report any suspicious activity immediately to Rockstar Support
Do check your email and follow the instructions immediately when requesting a Rockstar Games password reset
Do use multi-factor authentication on the email account associated with your Rockstar Games account to keep that account secure in case a reset is needed
DON’T
Don’t use your Rockstar Games password on any other site
Don’t share your Rockstar Games credentials with anyone
Don’t share your Rockstar Games QR Code or PIN Code with anyone
Don’t post your login information on any Support forums or social media for any reason
Don’t use information like your name, birthday, hometown, favorite movie/sports team, or your best friend’s name in any part of the password
Don’t download cracked software or software from unofficial sources
Don’t give any third party your Rockstar Games log in credentials regardless of what they claim they can do for your account (e.g., emblem creation, stats managers, “recovery” services). These services may steal your password, even if their service works
Don’t log into websites from computers you don't own, such as an Internet Café. Do not accept any SSL/TLS warnings you run into when accessing Rockstar Games over Public Wi-Fi