Unable to enter Grand Theft Auto Online on the Xbox app on PC
Last Updated: April 15, 2025
Question: Why can’t I access Grand Theft Auto Online on the Xbox app on PC?
Answer: Grand Theft Auto Online can become unavailable if the Xbox privacy & online safety settings are set up to disable multiplayer and cross-network play.
Note: Cross-network play only applies to gameplay between PC platforms (Rockstar Games Launcher, Steam, Epic Games Launcher, the Xbox app on PC, etc.). Players on PC cannot play with players on console.
To access GTA Online, you need to enable the following settings by using the steps below:
Enabling You can join multiplayer games
Open the Xbox app on PC
Select Profile & settings
Your profile icon
Select Settings
Under Account, locate Privacy Settings and select MANAGE
Select Xbox and Windows 10 devices Online Safety
Locate You can join multiplayer games
Select Allow
Select Submit
Enabling You can join cross-network play
Open the Xbox app on PC
Select Profile & settings
Your profile icon
Select Settings
Under Account, locate Privacy Settings and select MANAGE
Select Xbox and Windows 10 devices Online Safety
Locate You can join cross-network play
Select Allow
Select Submit