How to Report Map Escapes and Clipping Issues in GTA Online

Last Updated: April 27, 2024

Question: In certain parts of the map, I am able to walk through objects in the environment. Sometimes, I'm able to get inside of structures and shoot through. How can I report these areas?

Answer: If you have found a location in GTA Online that allows you to escape the map, please submit a request to our team with the following information:

  1. A screenshot of your GTA Online character outside of the map, including a clear view of the mini map to help us determine the location.

  2. A screenshot or photo of the map in the pause menu showing your exact location

  3. Any further steps on how to escape to that area if needed, i.e. walking through a particular window or vaulting over a certain piece of cover.

  4. If possible, a video or link to a video showing the issue.

Still need help?

We're available to assist you 24/7.

Submit a Request