Clearing the cache on PlayStation 5
Last Updated: May 1, 2024
Question: How do I clear the system cache on my PS5?
Answer: Temporary files and data are often stored on the console to help its overall performance. These cached files can get corrupted over time, which can lead to things like freezes, game-loading errors, or connectivity issues. Clearing the cache of the console can prevent these problems or help troubleshoot related errors.
Note: Performing these troubleshooting steps will not hinder your ability to play or delete any save data or progress you have currently made. However, it will reset your brightness setting and choice of language.
To clear your system cache on PS5, follow these steps:
Hold the PS button on your controller
Select Turn Off PS5
Wait until the PS5 power indicator light shuts off
Hold the power button on the console until you hear a second beep
This will take about 7 seconds
Connect your controller to the console using the USB cable, then press the PS button
Select Clear Cache and Rebuild Database, then Select Clear Cache
Select OK
Wait for the PS5 to restart on its own
You may also visit Sony’s PlayStation support site here: https://www.playstation.com/support/