Clearing the cache on PlayStation 5

Last Updated: May 1, 2024

Question: How do I clear the system cache on my PS5? 

Answer: Temporary files and data are often stored on the console to help its overall performance. These cached files can get corrupted over time, which can lead to things like freezes, game-loading errors, or connectivity issues. Clearing the cache of the console can prevent these problems or help troubleshoot related errors. 

Note: Performing these troubleshooting steps will not hinder your ability to play or delete any save data or progress you have currently made. However, it will reset your brightness setting and choice of language. 

To clear your system cache on PS5, follow these steps: 

  1. Hold the PS button on your controller 

  2. Select Turn Off PS5 

  3. Wait until the PS5 power indicator light shuts off 

  4. Hold the power button on the console until you hear a second beep 

    • This will take about 7 seconds 

  5. Connect your controller to the console using the USB cable, then press the PS button 

  6. Select Clear Cache and Rebuild Database, then Select Clear Cache 

  7. Select OK 

  8. Wait for the PS5 to restart on its own 

You may also visit Sony’s PlayStation support site here: https://www.playstation.com/support/

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