PS2 Skipping / freezing issues

Last Updated: January 14, 2024

If your game is not functioning properly, the first thing to check is to make sure the disc surface is clean and free of scratches. The discs should be cleaned with a dry, lint free cloth, such as pads designed for cleaning CDs. It is recommended that T-shirts, paper towels, and other household cloths not be used to wipe the disc as they may be abrasive enough to damage it. 

Problems may also arise if you have been playing the game for an extended period of time. Try running the game after letting your system cool down.

Another thing you might want to check is the system settings on your PS2. Start the Playstation 2 console with no disk inserted in the drive. Upon loading to the main screen which states "Browser" and "System Configuration", press the triangle key on the controller. You will see five categories, highlight the PS Driver category and hit the triangle key once more. Verify that both options within say "Standard". If they do not, then please change them to do so. Hit the Circle key twice to return to the main menu, then select the "System Configuration" option. The selections on this screen should read as follows:

Digital Output - OffComponent Out - RGBLanguage - EnglishScreen - Full (This toggles the letterbox functions of the console, and may not be fully supported within the functionality of some games).

If the disc still fails to function, try running it from another console. If the game works properly on another system, you may want to contact Sony to find out more about getting your Playstation 2 serviced. If the game fails to run on multiple consoles, contact our Technical Support representatives for further assistance.