Unable to register for a Rockstar Games account using the Xbox app on PC

Last Updated: April 15, 2025

Question: When I attempt to sign up for a Rockstar Games account using the Xbox app on PC, I get the following error saying that I’m unable to register. How can I fix this?

  • Based on the details for this Xbox account, you are not eligible to register for a Rockstar Games account because it does not meet the age requirements. Errors (#113.300.5, #113.400.1, #113.500.3)

Answer: These errors are the result of age-related content restrictions on your account with Xbox. Your account does not meet the age requirements to register a Rockstar Games account. Please check your account details with Xbox for problems and attempt to register your account again.

Still need help?

We're available to assist you 24/7.

Submit a Request