Red Dead Redemption 2 Error Code 0x10024000 on PC
Last Updated: July 8, 2025
Question: After installing Red Dead Redemption 2 and accepting the Terms of Service (ToS), I receive the following error:
There was an error accepting the policies, please try again later (code: 0x10024000)
What can I do to resolve this issue?
Answer: Error Code 0x10024000 may occur when the game has issues connecting to Rockstar Games Services to verify that you have accepted the game’s ToS. Please try the following steps to resolve the issue:
Changing your Domain Name Servers (DNS)
Go to Settings
Click Network and Internet
Under Advanced network settings, click on Change adapter options
Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked
Click Properties
Select Use the following DNS server
Enter the following DNS addresses in their respective text box:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Select Validate settings upon exit
Click OK
Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked
Click Properties
Enter the following DNS addresses in their respective text box:
Preferred DNS server: 2001:4860:4860::8888
Alternate DNS server: 2001:4860:4860::8844
Select Validate settings upon exit
Click OK