Red Dead Redemption 2 Error Code 0x10024000 on PC

Last Updated: July 8, 2025

Question: After installing Red Dead Redemption 2 and accepting the Terms of Service (ToS), I receive the following error:

  • There was an error accepting the policies, please try again later (code: 0x10024000)

What can I do to resolve this issue?

Answer: Error Code 0x10024000 may occur when the game has issues connecting to Rockstar Games Services to verify that you have accepted the game’s ToS. Please try the following steps to resolve the issue:

Changing your Domain Name Servers (DNS)

  1. Go to Settings

  2. Click Network and Internet

  3. Under Advanced network settings, click on Change adapter options

  4. Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties

  5. Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked

  6. Click Properties

  7. Select Use the following DNS server

  8. Enter the following DNS addresses in their respective text box:

    • Preferred DNS server: 8.8.8.8

    • Alternate DNS server: 8.8.4.4

  9. Select Validate settings upon exit

  10. Click OK

  11. Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked

  12. Click Properties

  13. Enter the following DNS addresses in their respective text box:

    • Preferred DNS server: 2001:4860:4860::8888

    • Alternate DNS server: 2001:4860:4860::8844

  14. Select Validate settings upon exit

  15. Click OK

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