Troubleshooting GTA Online Item Visibility for PlayStation
Last Updated: May 20, 2024
Question: I’m not able to see some things, like jobs created by other players and my Crew Emblem in-game. How do I fix this?
Answer: The issue you are experience may be due to the link between the Rockstar Games site and GTA Online.
To resolve these issues follow the troubleshooting steps below to disconnect and reconnect your PSN ID and Rockstar Games.
Please Note: These steps require you to have access to both your console as well as the Rockstar Games site.
Log out of the Game
Enter GTA Online
In the pause menu, go to the "Online" Tab and select "Leave GTA Online"
Wait until the game returns to Story Mode
Quit to your XMB (XrossMediaBar)
Sign out of your PSN ID
Unlink your PSN ID
Select Settings in the top right drop down menu
Select Linked Accounts
Unlink the PSN ID you have linked to this Rockstar Games account
Restart the Game
Sign back into your PSN ID
Enter GTA Online
Play for around half an hour
Access the Crews Menu
In the pause menu, go to the "Online" Tab and select "Crews"
Sign into your Rockstar Games account
Wait for GTA Online to link to your Rockstar Games account
You will notice that you have a tag with no letters in the Lobby Menu (Top Left Corner)
Return to Play then Sign Out
Play for 15-30 minutes
In the pause menu, go to the "Online" Tab and select "Leave GTA Online"
Wait until the game returns to Story Mode
Quit to your XMB (XrossMediaBar)
Sign out of your PSN ID
Re-Link Your PSN ID and Rockstar Games
Return to the https://socialclub.rockstargames.com/
Select Settings in the top right drop down menu
Select Linked Accounts
Re-Link the PSN ID you want to have linked to this Rockstar Games account
Log out of your Rockstar Games account
Verify the Fix in-Game
Sign back into your PSN ID
Enter GTA Online
Check that your Crew Tag shows up correctly in the Lobby Menu (Top Left Corner)
This should have repaired the link between your PSN and Rockstar Games account, making the previously-unavailable items visible.