Grand Theft Auto Online Files Could Not Be Downloaded on PC

Last Updated: April 30, 2024

Question: What can I do about the following error when trying to launch GTA Online?

• Files required to play GTA Online could not be downloaded from the Rockstar Games Service. Please return to Grand Theft Auto V and try again later.

Answer: This error occurs whenever there is a communication issue between Rockstar Games Services and your connection’s IP address.

To resolve this error, try the following methods:

Check your network connection and Rockstar Games Service availability

• Check to make sure your internet connection is working properly

• Check the Rockstar Games Service Status for server outages or scheduled maintenance:

  • https://support.rockstargames.com/servicestatus

Reset your network router

You can reset your router by unplugging it and leaving it unplugged for about 10 minutes. Restart the game client and check to see if your issue is resolved.

Change your Domain Name Servers (DNS)

1. Go to Settings

2. Click Network and Internet

3. Under Advanced network settings, click on Change adapter options

4. Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties

5. Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked

6. Click Properties

7. Select Use the following DNS server

8. Enter the following DNS addresses in their respective text box:

   • Preferred DNS server: 8.8.8.8

   • Alternate DNS server: 8.8.4.4

9. Select Validate settings upon exit

10. Click OK

11. Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked

12. Click Properties

13. Enter the following DNS addresses in their respective text box:

    • Preferred DNS server: 2001:4860:4860::8888

    • Alternate DNS server: 2001:4860:4860::8844

14. Select Validate settings upon exit

15. Click OK

Temporarily Disable your firewall or antivirus protection

You can find instructions on how to temporarily disable your firewall and antivirus below:

• Windows Defender Antivirus: https://support.microsoft.com/help/4027187

• Windows Defender Firewall: https://support.microsoft.com/help/4028544/