Only Windows 10 and later are supported error troubleshooting
Last Updated: July 17, 2024
Question: How can I troubleshoot the following error message?
Only Windows 10 and later are supported. Please verify your OS version and check your Windows compatibility settings by right clicking the game icon and going to Properties > Compatibility
Answer: If your PC is running Windows 10 or later and you are getting the error above, the most likely cause is that the launcher you are using, or the game you are trying to launch, is set to be compatible with earlier operating systems.
Checking the compatibility settings of the launcher you are using
Rockstar Games Launcher
Close the Rockstar Games Launcher
Right-Click on the Rockstar Game Launcher icon on your desktop
Select Properties
Select the Compatibility Tab
Uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the Rockstar Games Launcher
Relaunch the game
Steam Launcher
Close the Steam Launcher
Right-Click on the Steam Launcher icon on your desktop
Select Properties
Select the Compatibility Tab
Uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the Steam Launcher
Relaunch the game
Epic Games Launcher
Close the Epic Games Launcher
Right-Click on the Epic Games Launcher icon on your desktop
Select Properties
Select the Compatibility Tab
Uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the Epic Games Launcher
Relaunch the game
Checking the compatibility of the game you are trying to play
Rockstar Games Launcher
Open the Rockstar Games Launcher
Click on Settings
Under My installed games, click the game you wish to check
Under View installation folder, click Open
Right-click the .exe file of the game you wish to check (ex: GTAV.exe)
Depending on the game, sometimes the .exe file will be in the Binaries\Win64 folder
Under the Compatibility Tab, uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the game
Steam Launcher
Open the Steam Launcher
Click on the Library tab
Right-click on the game you wish to check
Hover over Manage, then click Browse local files
Right-click the .exe file of the game you wish to check (ex: GTAV.exe)
Under the Compatibility Tab, uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the game
Epic Games Launcher
Open the Epic Games Launcher
Click on the Library tab
Click the three dots under the game card
Click Manage
In the Installation tab, click the folder icon
Right-click the .exe file of the game you wish to check (ex: GTAV.exe)
Under the Compatibility Tab, uncheck “Run this program in compatibility mode for”
Select Apply
Select OK
Relaunch the game