Grand Theft Auto Online PC Connection Troubleshooting
Last Updated: May 2, 2024
Question: How can I resolve my connection issues while playing GTA Online on PC? Some of the error messages I receive include:
Saving failed
Connection to the session lost due to an unknown network error
Timed out locating session
Rockstar Games Services are unavailable
Answer: Below are actions that may help if you are experiencing connection issues or receiving connection error messages while playing GTA Online on PC.
Check your network connection and Rockstar Games Service availability
Check to make sure your internet connection is working properly
Check the Rockstar Games Service Status for server outages or scheduled maintenance:
If the GTA Online Status currently says Up, the problem may be related to some connection types conflicting with other players, or other problems with your network setup.
Check your internet connection speed
Use an online speed test to measure your connection speed (Ex. https://www.speedtest.net/). Below are good targets for minimum upload and download speeds:
Download Speed: 7.5 Mbps
Upload Speed (recommended): 1 Mbps
Upload Speed (minimum): .5 Mbps
Note: If you are on a wireless connection and still having issues, try a wired connection.
Check your open network ports
GTA Online requires the following ports to be open:
Port 6672 (UDP)
Port 61455 (UDP)
Port 61457 (UDP)
Port 61456 (UDP)
Port 61458 (UDP)
Change your Domain Name Servers (DNS)
Go to Settings
Click Network and Internet
Under Advanced network settings, click on Change adapter options
Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked
Click Properties
Select Use the following DNS server
Enter the following DNS addresses in their respective text box:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Select Validate settings upon exit
Click OK
Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked
Click Properties
Enter the following DNS addresses in their respective text box:
Select Validate settings upon exit
Click OK
Reset your network router
You can reset your router by unplugging it and leaving it unplugged for about 10 minutes. Once you plug your router back in and can connect to the internet, launch GTA Online and check to see if your issue is resolved.