Providing proof of purchase for a Shark Card on PlayStation consoles

Last Updated: October 20, 2026

Question: How do I provide proof of purchase for a Shark Card on my PlayStation 4 or 5?

Answer: You will need a video of the following to provide proof of purchase:

  • PlayStation ID (PSN ID) associated with the Shark Card(s) purchase

  • Type of Shark Card(s) purchased

    • Red Shark Card, Great White Shark Card, etc.

Please take a video of the details listed above. To find your Shark Card purchase details, follow the steps below:

Important: Any submissions which are unclear will not be accepted. If the video is too large to upload to a support request, please add an unlisted video to YouTube and provide us with a direct link to it.

Web browser 

  1. Sign in to the PlayStation Store

  2. Select your Account Profile in the upper-right corner 

  3. Select Account Settings 

  4. Select Transaction History 

  5. At the prompt, select Continue 

  6. Select a transaction to view details 

    • If necessary, select Filter by Time Period 

PlayStation App 

  1. Select the PlayStation Store icon at the bottom of the screen 

  2. Select the three lines on the top right of the screen 

  3. Select Transaction History 

  4. Select a transaction to view details 

    • If necessary, select Filter by Time Period 

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