Providing proof of purchase for a Shark Card on PlayStation consoles
Last Updated: August 13, 2025
Question: How do I provide proof of purchase for a Shark Card?
Answer: You will need a video of the following to provide proof of purchase:
PlayStation ID (PSN ID) where the Shark Card(s) were purchased
Type of Shark Card(s) purchased
Red Shark Card, Great White Shark Card, etc.
Please take a video of the details listed above. For information on how to do this, follow the steps below your respective platform to find your Shark Card purchase details:
Important: Any submissions which are unclear will not be accepted. If the video is too large to upload to a support request, please add an unlisted video to YouTube and provide us with a direct link to it.
PlayStation 5
Sign in to the PlayStation Network (PSN) account associated with your Shark Card purchase
On the Home screen, press the PS button on your controller
Tab over to your profile picture and select Profile
Make sure the recording has enough time to capture the info on this page
Return to the Home screen and press the PS button on your controller
Select Settings
Select Users and Accounts
Select Account
Select Payment and Subscriptions
Select Transaction History
Select the date range of your purchase and select Continue
Locate and select the respective Shark Card purchase from your Transaction History to view the details
Make sure the recording has enough time to capture the info on this page
PlayStation 4
Sign in to the PlayStation Network (PSN) account associated with your Shark Card purchase
On the Home screen, press Up on the D-pad
Tab over to your profile picture and select Profile
Make sure the recording has enough time to capture the info on this page
Return to the Home screen and press Up on the D-pad
Tab over to and select Settings
Select Account Management
Select Account Information
Select Wallet
Select Transaction History
Select the date range of your purchase and select Next
Locate and select the respective Shark Card purchase from your Transaction History to view the details
Make sure the recording has enough time to capture the info on this page