No longer have access to phone or authenticator to complete 2-Step Verification

Last Updated: July 9, 2025

Question: What can I do if I no longer have access to the phone or authenticator app associated with 2-Step Verification on my Rockstar Games account?

Answer: If you no longer have access to the phone or authenticator app associated with the 2-Step Verification of your Rockstar Games account, please visit the following support pages for the authenticator app that you have lost access to:

• Twilio Authy

  • https://help.twilio.com/articles/19753413578523

• Google Authenticator

  • https://support.google.com/accounts/answer/185834

• Microsoft Authenticator

  • https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43

• 1Password

  • https://support.1password.com/lost-device/