Refund Policy for Vice City on Android/iOS
Last Updated: April 8, 2024
Question: I bought Vice City but I didn't read the compatibility information on the purchase page. Now I'm stuck with a game I can't play. How can I get a refund?
Answer:
Android Market Payment Support:We are able to process refunds for games that are not working on your device. Please submit a support request and provide the following pieces of information:
Order # in Android Market
Email address used on the Android Market account
Device model (exact device model shown on your system information screen or under the battery -- usually a string of letters and numbers different from the common brand name of the device)
Your country
Reason for refund request, if applicable
Alternatively, you can request a refund through Google Play directly by going to https://play.google.com/store/account and clicking Report a Problem.
iOS/iTunes Payment Support:Please refer to information on the following page for iOS purchase transaction support:
To report a problem and request a refund on iTunes:
1. Log into iTunes.
2. Go to Store->View My Account.
3. Click on Purchase History.
4. Click "Report a Problem" button.
5. Click the arrow next to the purchase with which there is an issue and then click "Report a Problem" link.
6. Click on the Problem menu and choose the reason for the refund request. If the reason is not listed, choose "My concern isn't listed here."
7. Type out in the comments box the reason you would like a refund. Be sure to briefly describe the problem and any compatibility concerns.
8. Click Submit.
9. Apple's iTunes Support will process the request as soon as possible.
Please note that Rockstar Games only has access to Android purchases. All iOS payment-related inquiries should be directed to Apple.