Resolving Dell XPS / Optimus Incompatibility Errors

Last Updated: July 5, 2023

Question: How can I resolve incompatibility errors with NVIDIA Optimus?

Answer: The NVIDIA Optimus system automatically gets profiles for individual games and this will allow it to automatically select the correct graphics processor. If this is not the case, then the steps below will allow you to overwrite the selection process:

  • Click Start and open the Control Panel

  • Open the NVIDIA Control Panel, select Manage 3D Settings and then Program Settings

  • In step 1 select the game in Question, if necessary click Add and browse to the games application to add it

  • In step 2 under Select the preferred graphics processor for the program select High performance NVIDIA processor

Still need help?

We're available to assist you 24/7.

Submit a Request