Requesting technical support for an error with the Rockstar Games Launcher

Last Updated: May 2, 2024

Question: What should I include when requesting support for an error I am encountering with the Rockstar Games Launcher?

Answer: Make sure to submit the request from the Rockstar Games account experiencing the error and please include:

• Any error code from the error windowThis is usually a numeric string (Example: 1111.22)

• A copy of the most recent launcher.log fileDefault: C:\Users\USERNAME\Documents\Rockstar Games\Launcher\launcher.log

• A copy of the most recent prelauncher.log fileDefault: C:\Users\USERNAME\Documents\Rockstar Games\Launcher\prelauncher.log