Red Dead Redemption 2 Error Code 0x10023190
Last Updated: October 14, 2024
Question: Whenever I attempt to connect to Red Dead Online, I receive the following error code. How do I connect to the servers?
Unable to connect to Rockstar game services at this time. Please try again later. [Error: 0x10023190]
Answer: This issue can be caused by communication errors between your machine, router, or Internet Service Provider (ISP) and the Rockstar Games servers. To resolve the error, try the troubleshooting steps below:
Check your open network portsRed Dead Online requires the following ports to be open:
Port 6672 (UDP)
Port 61455 (UDP)
Port 61457 (UDP)
Port 61456 (UDP)
Port 61458 (UDP)
Change your Domain Name Servers (DNS)
Go to Settings
Select Network and Internet
Under Advanced network settings, select Change adapter options
Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked
Select Properties
Select Use the following DNS server
Enter the following DNS addresses in their respective text box
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Select Validate settings upon exit
Select OK
Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked
Select Properties
Enter the following DNS addresses in their respective text box
Select Validate settings upon exit
Select OK
Perform a Winsock reset – PC only
Go to the search box on the taskbar
Enter in 'Command prompt'
Right-click Command Prompt
Select Run as administrator
Select Yes
Enter in the following commands in the order listed below:
'ipconfig /release' (this will release your current IP)
'ipconfig /flushdns' (clears the DNS cache)
'ipconfig /renew' (obtain a new IP)
'ipconfig /registerdns' (register the new IP in DNS)
'netsh winsock reset' (reset the Winsock catalog to its default)
Restart your PC and check to see if the issue is resolved
Contact your ISP
If the error still shows up after following the above steps, you may have to ask your ISP about potential issues between your internet connection and the Rockstar Games servers.