An error occurred while authenticating with the Rockstar Games services
Last Updated: January 27, 2026
Question: What can I do about the following error code when trying to access my Rockstar Games account?
An error occurred while authenticating with Rockstar Games services. Please check your connection and try again later. If you continue to have problems, contact Rockstar Games Customer Support at https://support.rockstargames.com.
Answer: This error usually occurs if your network or internet service provider (ISP) is using a proxy server or virtual private network (VPN) to connect to Rockstar Games services.
For additional network troubleshooting, see the following Rockstar Games Support article: