Red Dead Redemption 2 Error Code 0x10024000 on PlayStation 4

Last Updated: February 21, 2024

Question: After installing Red Dead Redemption 2 and accepting the Terms of Service (ToS), I receive the following error:

• There was an error accepting the policies, please try again later (code: 0x10024000)

What can I do to resolve this issue?

Answer: Error Code 0x10024000 may occur when the game has issues connecting to Rockstar Games Services to verify that you have accepted the game’s ToS. Please try the following steps to resolve the issue:

Changing your Domain Name Servers (DNS)

1. Go to Settings

2. Select Network

3. Select Set Up Internet Connection

4. Select Wi-Fi/LAN (depending on what you use to connect)

5. Select Custom

6. Select / Enter the following details

   • IP Address Settings = Automatic

   • DHCP Host Name = Do Not Specify

   • DNS Settings = Manual

   • Primary DNS: 8.8.8.8

   • Secondary DNS: 8.8.4.4

     • (These are Google DNS Addresses)

   • MTU Settings: Automatic

   • Proxy Server: Do Not Use