Grand Theft Auto Online save data could not be loaded from the Rockstar cloud servers on PlayStation 4 or PlayStation 5

Last Updated: June 14, 2024

Question: What can I do about the following alert when attempting to launch GTA Online on PS4 or PS5?

• Alert: Your save data could not be loaded from the Rockstar cloud servers at this time. Returning to Grand Theft Auto V

Answer: This error occurs whenever there is an issue retrieving your latest GTA Online character save data and should resolve on its own. If the error continues, try these steps:

1. Select Settings

2. Select Application Saved Data Management

3. Select either System Storage, Online Storage, or USB Storage

4. Select Delete

5. Select Grand Theft Auto V and place ticks next to the game data files (NOT save files)

6. Select Delete and then OK to confirm your decision

7. Restart the game while holding the L1 + R1 buttons on your controller