Red Dead Online Error Code 27140000 on PC

Last Updated: September 29, 2025

Question: What should I do if I receive the following error while playing Red Dead Online?

  • Unable to join. Failed to retrieve session details from the target player. (Error: 27140000)

Answer: This error occurs when you are experiencing network connectivity problems. Below are some steps that may resolve the issue.

Check your network connection and Rockstar Games Service availability

Reset your network router

You can reset your router by unplugging it and leaving it unplugged for about 10 minutes. Restart the game client and check to see if your issue is resolved.

Add Rockstar Games Launcher and Red Dead Redemption 2 to Windows Firewall allowed app list

  1. Type “Allow an app through Windows Firewall” in the Start menu search bar and select it from the list of results

  2. Select Change settings

  3. To add an app, select the check box next to the app, or select Allow another app and enter the path for the app

Check your internet connection speed

Use an online speed test to measure your connection speed (e.g. https://www.speedtest.net/). Below are good targets for minimum upload and download speeds:

  • Download Speed: 7.5 Mbps

  • Upload Speed (recommended): 1 Mbps

  • Upload Speed (minimum): .5 Mbps

Note: If you are on a wireless connection and still having issues, try a wired connection.

Check your open network ports

Red Dead Online requires the following ports to be open:

  • Port 6672 (UDP)

  • Port 61455 (UDP)

  • Port 61457 (UDP)

  • Port 61456 (UDP)

  • Port 61458 (UDP)

Change your Domain Name Servers (DNS)

  1. Go to Settings

  2. Select Network and Internet

  3. Under Advanced network settings, select Change adapter options

  4. Right-click on your Wi-Fi or Ethernet connection, depending on which you are currently using, then select Properties

  5. Select Internet Protocol Version 4 (TCP/IPv4) and make sure the box is checked

  6. Select Properties

  7. Select Use the following DNS server

  8. Enter the following DNS addresses in their respective text box:

    • Preferred DNS server: 8.8.8.8

    • Alternate DNS server: 8.8.4.4

  9. Select Validate settings upon exit

  10. Select OK

  11. Select Internet Protocol Version 6 (TCP/IPv6) and make sure the box is checked

  12. Select Properties

  13. Enter the following DNS addresses in their respective text box:

    • Preferred DNS server: 2001:4860:4860::8888

    • Alternate DNS server: 2001:4860:4860::8844

  14. Select Validate settings upon exit

  15. Select OK

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