Clearing the Cache on your PS4 console

Last Updated: April 29, 2024

Question: How do I clear the system cache on my PS4?

Answer: Temporary files and data are often stored on the console to help the overall performance of the game. Unfortunately, these cached files can get corrupted over time which can lead to things like freezes, game loading errors or connectivity issues. Please Note: Performing these troubleshooting steps will not hinder your ability to play or delete any save data/progress you have currently made.

Steps:

1. Press and hold the PlayStation button on your controller

2. Select Turn Off PS4

3. Let the PlayStation 4 fully power down and wait at least 30 seconds

4. Restart the PlayStation 4

5. Hold L1 + R1 while booting up the game

Note: This will also reset your brightness setting and choice of language.

You may also visit Sony’s PlayStation support site here: www.playstation.com/support/