Grand Theft Auto Online Files Could Not Be Downloaded on Xbox Series X|S

Last Updated: May 1, 2024

Question: What can I do about the following error when trying to launch GTA Online?

  • Files required to play GTA Online could not be downloaded from the Rockstar Games Service. Please return to Grand Theft Auto V and try again later.

Answer: This error occurs whenever there is a communication issue between Rockstar Games Services and your connection’s IP address.

To resolve this error, try the following methods:

Check your network connection and Rockstar Games Service availability

Reset your network router

You can reset your router by unplugging it and leaving it unplugged for about 10 minutes. Restart the game client and check to see if your issue is resolved.

Clear your cache

  1. Turn off your console

  2. Unplug your console from its power source

  3. Wait two minutes

  4. Plug the power cable back into its source

  5. Turn your console back on

Change your Domain Name Servers (DNS)

  1. Open the Home Screen

  2. Select Settings

  3. Select Network Settings

  4. Select Advanced Settings

  5. Select DNS Settings

  6. Select Manual

  7. Enter the following DNS addresses in their respective fields:

    • Primary DNS = 8.8.8.8

    • Secondary DNS = 8.8.4.4

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