Grand Theft Auto Online save data could not be loaded from the Rockstar cloud servers on PC
Last Updated: June 17, 2024
Question: What can I do about the following alert when attempting to launch GTA Online on PC?
Alert: Your save data could not be loaded from the Rockstar cloud servers at this time. Returning to Grand Theft Auto V
Answer: This error occurs whenever there’s an issue retrieving your latest GTA Online character save data and should resolve on its own. If the error continues, try these steps:
Deleting your local profile details from your PC
Open the Rockstar Games Launcher
Select Settings
Under My installed games, select Grand Theft Auto V
Make sure Enable cloud saves is checked
Under Launcher settings, select Account information
Next to Delete local profile, select Delete
Select Confirm
After your profile is deleted, sign back into the Rockstar Games Launcher and launch Grand Theft Auto V
Note: This will remove all profile details from your local device and require you to sign in to the Rockstar Games Launcher again. It will not delete your Rockstar Games account or any saved games. Signing in to the Rockstar Games Launcher will recreate your local profile.
Verify your game files
Rockstar Games Launcher
Sign in to the Rockstar Games Launcher
Navigate to Settings
Select the game you wish to verify from the list under My installed games on the left
Select Verify Integrity under Verify game file integrity from the options
Upon completion, a pop-up message will appear above the system tray stating that your game is verified and ready to play.
Epic Games Launcher
For information on how to verify your game files on the Epic Games Launcher, see the following article:
Steam
For information on how to verify your game files on Steam, see the following article: