Grand Theft Auto Online License Plate Creator FAQ
Last Updated: May 2, 2024
What is the License Plate Creator?
The License Plate Creator is a web tool where you can create custom license plates for your Grand Theft Auto Online vehicles. Players can create new plates from a desktop or mobile device and apply them to a vehicle to pick up in-game. Additionally, this tool allows players to view and delete plates created in the past with the iFruit app.
How much do custom license plates cost?
Custom license plates are currently free to order using the License Plate Creator.
How do I create an order for a custom license plate?
To create a custom license plate, follow these steps:
Join a Grand Theft Auto Online session with the character you want to create a license plate for
Navigate to the License Plate Creator
Be sure to sign in to the Rockstar Games account associated with your Grand Theft Auto Online character and vehicles
Click NEW ORDER
Input the custom plate text you would like and an initial plate background to apply it to. You can change the plate background later in the game
Select NEXT and if the plate text can be used, you’ll see a list of eligible vehicles to first apply it to
Select a recently driven vehicle from the dropdown list
If there are no vehicles listed for this character, please purchase a suitable in-game vehicle, or select a different character and try again
Select PLACE ORDER and you’ll see an Order Received screen indicating you can pick up your order in-game with the vehicle you selected
How do I pick-up or apply my license plate order?
To pick up a custom license plate in-game after you successfully create an order on the web, follow these steps:
In an active GTAO session, leave your garage, apartment or in-game shops and enter free-roam
Within a few minutes of placing the web order, you should receive a text message in-game informing you that the order is ready to be picked up at Los Santos Customs
Drive the same vehicle you selected for the order into an auto shop like Los Santos Customs
Select Process Order in the Shop’s menu and you should see the plate and background automatically applied to your vehicle
After picking up your order, this plate is now available to apply from the vehicle customization menu in the "Plate" section. It can be applied to any vehicle and can use any plate background style.
How do I apply a license plate to a different vehicle than what I selected in my order?
Once you have ordered a plate and have picked it up in-game, you can apply that plate to any eligible, owned vehicles using the following steps:
Visit a vehicle shop like Los Santos Customs with the vehicle you wish to apply the license plate to
Select Plates
You should see your custom plate in the list of options available to apply to your vehicle
I want to cancel or edit a plate order that I have not picked up
If you want to cancel a pending license plate order and you have not yet picked up your plate, follow these steps:
Navigate to the License Plate Creator and log into your Rockstar Games account
Find your plate with the Order in Progress label
Select Cancel
Confirm that you’d like to cancel the order by clicking Yes, Cancel
If you want to make changes to a pending license plate order and you have not yet picked up your plate, follow these steps:
Navigate to the License Plate Creator and log into your Rockstar Games account
Find your plate with the Order in Progress label
Select Edit
Make any desired changes to the plate, background, or selected vehicle
Place your updated order by clicking or tapping Place Order
How do I know which Rockstar Games account or character I’m creating a plate for?
If you need to check what character, platform, or Rockstar Games account you’re currently logged in to, follow these steps:
Locate the Grand Theft Auto Online website navigation bar at the top of your browser
Click on the profile photo to the right of the navigation bar
You will see a dropdown menu showing your current character and platform as well as other characters associated with the account. It will show your most recently played character and platform by default
You can select another character, but you may need to restart the order creation process if you have already started making a plate
Why can I not pick up or apply my license plate order in-game?
If you have successfully created an order in the License Plate Creator and cannot redeem the order in-game, follow these steps:
Check to ensure you are logged in to the same Rockstar Games account in both the License Plate Creator web tool and Grand Theft Auto Online
Ensure the character you are using in your active Grand Theft Auto Online session matches what is seen in the web tool character selector
Drive the vehicle selected in the web order to an auto shop like Los Santos Customs
If you do not see the “Process Order” option, check to see if the plate has already been added to your character using the following steps:
Select Plates
Look for your custom plate
If you do not see the plate in the list and there is an order in progress indicated in the License Plate Creator web tool, try the following troubleshooting steps:
Reconnect to Grand Theft Auto Online
Restart the device you are using to play Grand Theft Auto Online
Try logging back into Grand Theft Auto Online later
If you still cannot pick up your order:
Open the web tool and cancel your In-Progress order
Confirm you wish to cancel the active order
Ensure you’re in an active Grand Theft Auto Online session
Create a new plate order and wait for a notification in-game
If you continue to have issues, contact our support team.
Why am I unable to create a new license plate order?
If you do not see an option to create a new license plate order, or you cannot proceed into the order creation flow, you may be experiencing one of the following issues:
You have an order already in progress
Verify that you have picked up any previously created orders in-game:
In the License Plate Creator, you will see a section at the top of your plate list indicating there is an order in progress and the associated vehicle required to pick it up
If you no longer want to pick up your order, you can cancel the active order by clicking or tapping Cancel in this section
You have too many plates
If you already have 30 plate numbers in your Rockstar Games account, you will need to delete one before creating a new plate. Use the following steps to delete one or more of your existing plates:
Select a plate you would like to delete
Select the red colored trash can icon
You will see a pop-up asking you to confirm this step
Select Yes, delete
Why can I not delete a certain license plate?
A license plate cannot be deleted if any of the following conditions are true:
It was automatically generated for you after completing the Grand Theft Auto Online tutorial
The unique plate was gifted to you during a special Rockstar Games promotion
Why is my custom license plate text or number being rejected?
License plate text can be rejected and unusable for any of the following reasons:
You are attempting to use a non-alphanumeric character (A-Z or 0-9) in your plate text, such as !, &, #, %, $
The custom text you are trying includes language that may be considered profane
Your custom text matches a plate exclusively reserved for a Rockstar Games promotion or player