Clearing the Cache on your Xbox One console
Last Updated: December 13, 2024
Question: How do I clear the system cache on my Xbox One?
Answer: Temporary files and data are often stored on the console to help the overall performance of the game. Unfortunately, these cached files can get corrupted over time which can lead to things like freezes, game loading errors or connectivity issues. Please Note: Performing these troubleshooting steps will not hinder your ability to play or delete any save data/progress you have currently made.
Steps:
Press and hold the power button on the front of the console until the Xbox One completely shuts down
Once the indicator lights on the front of the Xbox One and the console’s power brick are off, disconnect the power brick from the back of your console
Wait at least 30 seconds
Plug the power brick back into your Xbox One and turn it on
Boot up the game
Note: This will also reset your brightness setting and choice of language.
You may also visit Microsoft’s Xbox One support site here: https://support.xbox.com/en-US/browse/xbox-one