Missing Audio on Mobile Games

Last Updated: January 9, 2025

Question: Why isn't the game playing audio on my Mobile device?

Answer: Most audio issue on Android are issues are a result of the installer not having sufficient space to complete the installation of all files for the game.

When you first install the game, it downloads the very small installer app (~8MB). This installer downloads the game files and needs some additional space to expand assets and complete the installation process.  Make sure you have sufficient space to install the application and follow the steps below.

• Cancel any pending downloads

• Uninstall the game from your device

  • Note: In most cases, uninstalling the game will remove all save progress.

• Re-install the game

Some installation issues can occur if your connection has a problem or your carrier throttles or restricts large downloads over their data networks.  If this occurs, attempt to connect via a WiFi and perform the steps above.