Refunds for purchases from the Rockstar Games Launcher

Last Updated: April 30, 2024

Question: How can I get a refund for a game purchase made from the Rockstar Games Launcher?

Answer: Digital Game purchases and Bundle purchases from the Rockstar Store and redeemed via the Rockstar Games Launcher may be refunded within 14 days of purchase at the discretion of the retailer. No Digital Game or bundle purchases will be refunded if (a) the transaction included physical goods, virtual Currency, virtual goods or any other non-refundable item or (b) there is more than two hours of playtime collectively associated with the games in the transaction (including free or bonus games). All decisions whether to refund a digital game transaction are solely in the discretion of the retailer.

Note: This policy does not apply to Digital Games purchased from the Rockstar Store that require redemption via Steam.

• For refund details visit the Rockstar Store Refunds and Returns FAQ.