A feature is “not available” during online play

Last Updated: April 30, 2024

Question: I received a message in game saying a feature is “not available.” Why is this feature not available? Will it be available later?

Answer: Certain features are not available at all times or for all players. This can occur for a number of reasons including regional restrictions, game design, or the incompatibility between features you are interacting with. If the message you receive says the feature is not available "now," the restriction is temporary and you can come back later to access the feature. If the message you receive says the feature is incompatible with another feature, please choose which feature you would like to experience.

Still need help?

We're available to assist you 24/7.

Submit a Request