Rockstar Games account Error Code 1.000.7
Last Updated: June 20, 2025
Question: What can I do when I receive the following error message when trying to sign in to my Rockstar Games account?
Sorry, we are unable to handle your request at this time. #1.000.7
Answer: Receiving this error message indicates that you are having a connectivity problem. To solve this issue, try the following steps:
Check to make sure your internet connection is working properly
Check the Rockstar Games Service Status for server outages or scheduled maintenance:
Check that your network or internet service provider is not using a proxy server or virtual private network (VPN) to connect to Rockstar Games services
Try logging in using a different browser or from a different device
Temporarily disable any browser plug-ins
Scan your device for malware or viruses
Try resetting your password from the same device using the Password Reset tool: