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Rockstar Games Technical Support Contact Info

Rockstar Games
posted this on March 09, 2011 10:20 am

Question: How can I call someone for Technical Support?

Answer: If you need more help, you can contact technical support for Rockstar Games via email or phone directly, in each of the territories below:

For Support in the US
Self-Help Knowledge-Base: http://support.rockstargames.com/home
Phone: 1-866-405-5464
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Canada
Self-Help Knowledge-Base: http://support.rockstargames.com/home
Phone: 1-800-269-5721
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in the UK
Self-Help Knowledge-Base: http://support.rockstargames.com/home
Phone: 08701 200060
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Australia
Self-Help Knowledge-Base: http://support.rockstargames.com/home
Phone: 1-800-601237
URL: http://support.rockstargames.com
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Assistance with Rockstar Warehouse Purchases:
Email: store@rockstargames.com (be sure to include your order number!)

For Support in New Zealand
Self-Help Knowledge-Base: http://support.rockstargames.com/home
Phone: 0800-440279 
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Spain
Phone: 914146608
URL: http://support.rockstargames.com/home
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Germany
Phone: 69222222089
URL: http://support.rockstargames.com/home
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Austria
Phone: 19287881
URL: http://support.rockstargames.com/home
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in Italy 
Phone: 0236049217  
URL: http://support.rockstargames.com/home 
Submit a Request: http://support.rockstargames.com/anonymous_requests/new 

For Support in Japan
Phone:0570-064-951 (Monday-Friday, 10:00-18:00) 
URL: http://support.rockstargames.com/home 
Submit a Request: http://support.rockstargames.com/anonymous_requests/new

For Support in France
Téléphone : 0890 808 809 (0,15 TTC / min)   
URL: http://support.rockstargames.com/home  
Internet:  http://support.rockstargames.com/anonymous_requests/new 

For Support in Benelux
Nederland 0900 204 04 04 (EUR 0,80ct p/m)
België 0902 88 079 (EUR 0,80ct p/m)

For Questions About Using Copyrighted Material
copyright@take2games.com

For the latest Support contact information in all regions
http://support.rockstargames.com/entries/479492-rockstar-games-technical-support-contact-info?locale=1

For English-speaking customers outside of North America, please note that we have posted a large number of solutions in our English knowledge base which may answer your question.  To view these articles, go to http://support.rockstargames.com and select English from the language menu in the upper-right.

 If you are looking for technical support in a language other than English, French, Italian, German, Spanish, or Japanese, please refer to the technical support contact information listed in your game manual.

Note: If you need help with a PC title please attach your DxDiag and MSinfo when contacting us.

For instructions on how to get this information, please follow steps below:

  1. Run DXDIAG.EXE from your Start menu (click Start, Run..., then type "dxdiag" and hit Enter)
  2. Click the "Save all Information" button, located at the bottom of the program window 
  3. Save the file as "dxdiag.txt" 
  4. Click the "More Help" tab 
  5. Click the button marked "MSinfo..." 
  6. Click on the "File" menu and choose "Export" (Do not use "save") 
  7. Then save the file as a Text Document and name it "MSinfo.txt" 
  8. If possible, please put these files in a .zip format and attach them to your email (When inside of your email program there is usually a "Paperclip" button or icon which is the attachment option)

Be sure to include a detailed description of the problem you are having and the text of any detailed error messages that appear. It will also help us if you can send a screenshot of the error message along with both text files.

 
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