Support Home/L.A. Noire/L.A. Noire Technical Support

Being stuck at Rank 19 in L.A. Noire with no further XP gains

Rockstar Games
posted this on May 22, 2011 01:16 pm

Question: I hit the Level 20 cap and got the achievement but now in the pause menu stats and on Social Club it says I'm only Level 19.  What can I do?

Answer: We have received some reports of stats tracking properly up to Level 20 (including the trophy/achievement) but then showing that the player is at the high end of Level 19 with no further XP gains.

Update for 6/17/11: This issue has now been resolved in Title Update 2.00.  A new automatic title update for L.A. Noire is now available for download on both the Xbox 360 and PlayStation 3 platforms. You'll be prompted to download the title update as soon as you sign into the PlayStation Network or Xbox LIVE.

Please note that the fix will be applied to your save file when you play the game.  After your in-game stats have reached Rank 20 and the achievement has unlocked, save the game to synch the updated stats with your Social Club account.

 

Comments latest first

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Rockstar Games
Rockstar Support

@10in4urMOM We are really sorry to hear that you are still affected by an issue with Rank 20.  Please note that we are currently working on this issue and we hope to have news soon about a resolution.

August 19, 2011 03:07 pm
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10in4urMOM
I am also stuck on this as well. I haven't touched LA Noire since this glitch happened and quite frankly since I'm a completionist, will not play/buy any dlc until this is fixed. Very disappointing to be honest. Prob cus Team Bondi made the game and rockstar only published it. Maybe with the next update they will also let us shoot our weapons whenever we want........... NOT!!!!
August 18, 2011 09:15 pm
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FIGO1013

I also have this problem, with the rank and the mewspaper achievement. It´s very annoying!

August 07, 2011 12:55 am
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wildyman78

The fix doesn't work . I'm still stuck at 19/20.

August 01, 2011 06:18 pm
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niner_fan-1

The update did fix the issue.  a few days ago I reached level 20 and received "The Brass" trophy.  Now on this site and within the game's social club, I am at level 19 within the social club and not received any more XP. In game stats show 20/20.  Also, the social club does not show me as getting the Brass trophy.  

July 27, 2011 09:37 am
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stack0487
Can someone from Rockstar comment further on this? The update does not fix the problem, and Ive played through the game again since. Surely it's not difficult to get the social club ranking to match the in game ranking?
July 03, 2011 09:31 pm
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Rockstar Games
Rockstar Support

Please note that the fix will be applied to your save file when you play the game.  After your in-game stats have reached Rank 20 and the achievement has unlocked, save the game to synch the updated stats with your Social Club account.

June 21, 2011 05:33 pm
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ThLghtbrngr

+1. Update didn´t work for me, neither. Social Club shows 1135/1140 XP and Level 19 - and I can´t get further XP.

But: Ingame statistics say: level 20/20.

June 21, 2011 12:05 pm
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ShocKz1

Did'nt work for me, still stuck at 19 and can't gain XP!

June 21, 2011 09:20 am
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gulegule

I'm also now shown as level 20, however I did not get the final point of intuition.  I suspect the fix simply alters your level and doesn't actually perform the level up rewards.  It's a minor inconvenience, but it should still be considered a defect.

June 17, 2011 07:00 pm
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CURTIS360

I got the Brass Achievement after the update and just went into the free roam.  It came up right away, thank you rock star.  I'll see whats up with the intuition and if i have problem with it i'll get back.  Thanks again rock star for all your great work

June 17, 2011 01:05 pm
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Rockstar Games
Rockstar Support

Update for 6/17/11: This issue has now been resolved in Title Update 2.00.  A new automatic title update for L.A. Noire is now available for download on both the Xbox 360 and PlayStation 3 platforms. You'll be prompted to download the title update as soon as you sign into the PlayStation Network or Xbox LIVE.

June 17, 2011 11:29 am
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gulegule

This has just happened in my game.  Shortly after reaching rank 20 (by completing a street crime mission, and thus auto saving) I quit.  After coming back in I'm shown as rank 19 and no longer gain xp and did not receive my final intuition point.

Is there any progress, it's quite annoying.

June 16, 2011 08:22 pm
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TeeJ77

Hope this is sorted out soon.  Finished the game, all film reels, etc. and stuck at 19 with no exp gains for the last 4 or 5 cases.  Going to hold off on finishing the last 4 street crimes  and missing cars until this is fixed, I guess...

June 14, 2011 06:40 pm
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Ray011

Same problem occured to me. I'm looking forward to a prompt action by Rockstar to solve it! 

June 14, 2011 05:20 am
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ElectricPiano

this happened to me a week arter the game came out i need 8 xp and i have been collecting badges and doing everything i can to rank up   i got the brass achievment   please fix this i want what i worked for thank you rockstar.

June 12, 2011 10:45 pm
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TheZissou

Any update. or eta. stuck at 19 and holding off getting the last cars or starting film reels.

June 12, 2011 12:22 pm
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LordCyberSkull

I've hit 20 and got "The Brass", but the game reverted me to 19 and the achievements page on the social club says I do not have "The Brass" achievement. You can see it plainly on my Xbox LIVE page for L.A. Noire.

June 12, 2011 02:16 am
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therealjimbeam

I have also experienced this.  But the wierd part is I've been credited with the achievement on my xbox, but the social club does not recognise I've been given the achievement and still shows it to be outstanding on the tracker (achievment stats) list!

June 11, 2011 05:37 am
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MSXninja84

When will be patch for this problem?

June 10, 2011 10:42 am
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Hoopla7

Come on guys, how long does it take to fix a little problem like this?  I've finally gotten to 100% game completion, but I'm still stuck at level 19.  So close yet so far.

June 08, 2011 10:28 pm
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-Scowy-

I also have this problem, I also have all landmarks, and got the achievement for it but it says I have only got 39,

this means it shows I am on 99.9% completion when it should be 100%

June 08, 2011 04:55 am
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R3V1VAL

R3V1VAL  =gamertag

same thing for me. I understand yall are working on it though!!

June 07, 2011 04:33 pm
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Mr.Chicken-Pants

Hi Rockstar, You can add me to the list of people who reached level 20, got the trophy and then for some reason went back to level 19. I still get the 5 intuition points on replayed cases though.

June 07, 2011 03:12 am
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Rockstar Games
Rockstar Support

We will have news about a fix for this problem soon -- thanks for your patience!

June 02, 2011 01:03 pm
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JawaJim

I also have been ranked down to 19 - missing 7 XP. I got the trophy and it's visible in PSN thophy list, but it is not synced into my socal club accountID. Strange thing...

June 02, 2011 12:10 pm
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EpiczxVisionz

2 xp off leveling to 20, but wont let me gain any more xp, even when doing street crimes or collecting reels, also havent got the achievement. Want to be able to do all achievements, but this is one of the last few i havent done.

May 30, 2011 09:02 pm
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ewannapieceame

HAS THIS BEEN FIXED FOR ANYONE BECAUSE MY BROTHERS IS

i really want it to be sorted out

May 30, 2011 06:20 pm
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Cerberus64

Just to put people's minds at rest - you can still get the City of Angels gold trophy for 100% game complete with the glitch - the requirement doesn't specify rank.

I've just got the Platinum and I have lost 8XP on my rank so it doesn't affect trophies.

May 30, 2011 01:54 pm
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ewannapieceame

I cant wait till this is fixed im nearly on my city of angels achievement just the golden reels and my level 20

its taking a while to be fixed

May 30, 2011 01:48 pm
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HeavyDTB

Thanks Rockstar for another great game!  I am having this 19/20 problem as well although I have the 20/20 achievement.  Being a programmer myself, I know that with a game of this complexity it is impossible to not have some initial problems. 

May 29, 2011 04:49 pm
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Cerberus64

Same problem for me - 8XP shy of level 20 but I have the trophy (even though it doesn't show as unlocked on the Social Club).

Also, all my clues and suspects have reset to zero on the social club so I can't track the cases I need to replay to get all the clues.

May 28, 2011 06:36 pm
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ShocKz1

I also lost % in my game progress, now I dont want to go on collecting, because I'm afraid I don't get the achievement for 100% :/

May 28, 2011 10:24 am
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tr0tsky

Have this problem, except I didn't get the trophy either when I hit lvl 20.  The notebook "Intuition" page shows me at level 20, but the Social Site button in game shows me at 1130/1140 xp into lvl 19.

May 27, 2011 05:46 pm
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RileyMesh

I've got this same issue as well. I found a landmark which bumped me up to rank 20, got the achievement, let it save, then quit the game, and the next day when I booted it up, I was back to rank 19 and unable to gain any more XP whatsoever.

May 27, 2011 02:00 pm
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ShocKz1

I have the same problem :(

May 27, 2011 09:31 am
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KlobberinTime

Encountered the same issue, stuck with only 8 EXP needed to level up even though I already did. Also, on this site "The Brass" trophy doesn't show up as unlocked.

May 27, 2011 03:49 am
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Feldgraf

Same problem here, i hit lvl. 20 but the stats-page and the social club says lvl.19.

May 26, 2011 05:50 pm
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ESPANOL416
Crap I thought I was the only one this was happening to! It sucks because of bragging rights and for some reason I'm a completionist and hate that it says 19 instead of 20\20. Please rockstar fix this issue , love the game so far its been perfect no bugs just occassional frame drop. Peace
May 25, 2011 11:25 pm
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CURTIS360

i'm pretty much in the same boat of not reaching level 20, i'm currently level 19 and i need 5 more xp to hit level 20.  I went ahead and finished the game, planning to completly start over and play offline with all new saves.  I went ahead and restarted just to find out that i still couldn't gain xp, even when starting over at rank 1.   its driving me nuts, next solution, try another copy.  ROCKSTAR please help me CURTIS360 (gamertag), boynboots@yahoo.com

May 25, 2011 04:14 am
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Rockstar Games
Rockstar Support

We are working on it -- don't worry! 

May 24, 2011 07:15 pm
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Hoopla7

I'm having this same problem in my game.  Keep working on the problem and fix it soon as possible.  It is extremely frustrating. 

May 24, 2011 07:00 pm
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ewannapieceame

I hope this can be sorted out i know it can cuz rockstar can do anytin i mean they have made a pile of masterpieces over the years

May 24, 2011 04:59 pm